/ Support
SUPPORT
10/20/2025
Support Page Maintenance
Currently known issues
The game does not run properly, for example, the game is crashing or cannot be launched, or the sound/cutscenes are not playing. (Steam)
The game does not launch / force quits due to an error code “CE-108255-1″. (PS5)
I didn’t get my Participation Prize and Time Rank Rewards. / My Completion Time is not uploaded to the rankings.
The new armor does not appear in the forge list despite meeting the requirements to unlock it at the Smithy.
Game Content
System
Network-related
Issue
Other
Contact us via the form below.
We are addressing players' requests in the form of Guild Reports, published on social media. Feel free to share your thoughts and suggestions through our contact form.